Sponsors

Amazon Shipping offers a delivery solution to retailers and Amazon selling partners for orders placed on your own website, Amazon.co.uk, and more.

Take advantage of our technology-driven logistics network to access fast and reliable delivery from your warehouse to your customers.

Partnering with Amazon Shipping, you can look forward to easy-to-understand rates, hassle-free claims, and dedicated support - all at the click of a button.

Contact: amazonshipping-sales@amazon.co.uk

An Post Commerce is Ireland’s expert parcels delivery company. We build and provide tailored delivery and returns solutions that work for our customers.

We are trusted, with a network of 9,000+ employees and an unrivalled knowledge of local communities. An Post was voted Ireland’s most reputable organisation in the RepTrak® 2022 report. An Post Commerce delivers nationwide, 6 days a week, including evening delivery. We are customer focused offering simple, flexible and convenient delivery and returns solutions supported by a network of 4,000 vehicles including 1,050 electric vehicles and 4,200 delivery staff. An Post Commerce processes c. 45m parcels annually and deliver to 2.2m addresses every day.

Our focus is on delivering operational excellence and the highest service quality levels possible for our clients and their customers. In order to achieve the standards’ we aspire towards we work with our clients to develop a service model that works for their businesses. We actively adapt our model and innovate over time so that what we do and how we do it responds to their needs and ensures consistently great customer experiences with their brands.

Contact: commerce@anpost.ie

We are here to support your Cross-Border E-Commerce growth, we’ve been elevating businesses worldwide and WE ARE APG.

APG’s team is capable, supportive, flexible, and able to define and provide your needs to expand your business and take things to the next level.

With an established presence in key global trade lanes, including UK, Asia, Europe, Middle East, and the USA, APG provides end-to-end logistics & delivery solutions to a portfolio of iconic global e-commerce merchants such as Amazon, ASOS, and Boohoo.

Our uniqueness is generated from our solid partnership with local postal operators across the globe as well as strategic local partners which grants APG last-mile capabilities you can’t find anywhere else.

Your customers can take their time, we’ll do the hurrying!

Contact: hello@apgecommerce.com

Founded in 1982, Aramex has rapidly grown into a global brand, recognised for its customised services and innovative products. With over 600 offices in over 65 countries, Aramex delivers logistics services and transportation solutions like no other. Whether its international & domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services or even e-commerce solutions. Aramex does it all.

Innovation lies at the heart of our business. Flexibility and adaptability are words synonymous to the Aramex brand, ensuring that we swiftly adapt to challenging market conditions, execute last-mile delivery solutions, and fulfil our customer’s needs as soon as possible.

We understand the significance of growing in a sustainable manner. Our “Delivering Good” initiative emphasises our commitment to promoting sustainability and helping communities grow, with ample focus on Environmental Stewardship & Climate Change Mitigation, Education, Youth Empowerment and Entrepreneurship. We currently have sustainability projects in 97% of our global operations.

Contact: davidta@aramex.com

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services.

Launched in 2012 by La Poste and Swiss Post, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories.

Contact: Info.uk@asendia.com

Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in Brazil, Europe, and India. More information at avalara.com/eu

Contact: EMEA-Partners@avalara.com

CMC Packaging Automation is a leader in e-commerce and “right-sized” packaging technology within the logistics sector. Our vision is to transform the face of retail and fulfilment through innovation with sustainability in mind.

Founded in 1980, a pioneer in the sector, we have an unrivalled international presence, active across 25 countries with world-renowned technical talent and expertise.

Our solutions are designed to reduce emissions through efficiency improvements and material savings on plastic, fillers, and cardboard. This helps us reduce waste and optimize shipping without compromising the planet.

The strength of our business lies in our reliability, service, and innovation, as well as a collaborative and integrated partnership with our clients and global operating partner KKR and Amazon Climate Pledge. As a hub for global expertise, we continue to inspire the future and provide smart solutions for sustainable packaging.

Contact: scott.torrington@cmcsolutions.com

COLL-8: SIMPLE, EFFECTIVE IRISH E-COMMERCE SOLUTIONS Online retailers wanting to sell to customers in Ireland need to consider working with Coll-8 Logistics.

The country's leader in simple, effective, and innovative customs clearance, deliveries and returns; Coll-8 has become the logistics partner of choice for some of UK's biggest e-commerce brands.

They know that its award-winning drop2shop platform allows fast, secure and paperless parcel deliveries and returns to customers right across Ireland via a network of more than 400 convenience store premises across the Republic.

drop2shop is available to more than 500 online retailers with more being added all the time.

drop2shop makes parcel management green and easy - good for consumers, retailers and the environment.

It is backed up by Ireland's best-in-class customs clearance system, which also makes reclaiming VAT or duties on returned items straightforward.

Contact: dlycett@coll-8.com

Correos Express, express parcel service part of Correos Group, has the largest transport network in Spain, offering security, faster response times and greater flexibility to our clients. Since 2019 we have our subsidiary in the neighboring country, Correos Express Portugal and because of its subsequent growth, we have been able to internationalize our business and reach any point of the Iberian Peninsula in less than 24 hours.

Therefore, we can offer the best solutions for your business thanks to our presence in all Spain’s provinces, as well as the 6,000 distribution routes and 400,000 km of haulage that our fleet makes every night to reach wherever you want.

In addition, we offer an operational system that is constantly innovating and adapting to the specific needs and requirements of each of our customers. For this reason, we work for more flexible and adapted service, using our own technology such as delivery time prediction, immediate location of the recipient and a flexible delivery.

DigitalGenius is the code-free customer engagement platform powered by artificial intelligence. From every interaction within its customer network, the DigitalGenius platform continuously learns and evolves, improving its performance. Leveraging more than 50 pre-built use cases, customisable processes and integrations, DigitalGenius helps you to make your customers both happy and loyal. See benefits quickly by using integrations and customisable automations that manage customers through the buying journey in multiple channels. Gather essential customer information and remove friction at every touchpoint to increase customer satisfaction, improve handling times and reduce costs. DigitalGenius platform is already used by forward thinking e-Commerce brands such as Quiksilver, G Star, Volcom, OnRunning, Holland & Barrett and many others.

Eurora is an AI-backed cross-border compliance platform focusing on automating global trade. Our mission is to make cross-border trade leaner, faster and more cost-efficient by securely automating every aspect of the cross-border supply chain.

Eurora allows online sellers, marketplaces, logistics, and postal companies to delight their customers with full cost transparency and faster delivery while reducing manual labor and time spent on compliance. It assigns products the correct HS code, calculates the applicable tax and duty amounts, and automatically creates electronic declarations for EU duties and taxes with the highest level of accuracy, speed, and automation available on the market.

Contact: marketing@eurora.com

Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. We’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth. With roots nearly 50 years ago, we’ve grown considerably over the decades. Now, with our team of 30,000+ couriers, 10,000+ ParcelShops/Lockers and state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel. From someone sending a present, a marketplace trader shipping in bulk to a major brand, we work closely with communities and more than 80% of the UK’s retailers to safely get over 700million parcels from A to everywhere, every year. We’ve won loads of awards over the years celebrating our achievements in IT, innovation and sustainability. Evri is more than a name. It’s a statement of intent, reflecting our commitment to customers and clients.

As the world’s largest cargo airline and express transportation company, FedEx Express connects more than 220 countries and territories through more than 650 airports worldwide. We support customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services.

By offering customers access to a more extensive suite of e-commerce services, we support European online businesses on their growth journeys and help to connect them to customers in global and intra-European markets. Benefits of our growing product portfolio for e-commerce customers include:

• Seamless connection between your online shop, marketplaces, and more
• Clearance expertise with easy-to-use customs tools and personnel
• Visibility and convenience with tracking and delivery to 240k+ pick-up/drop-off points
• Flexible delivery options making delivery dates and locations customisable
• Simplified returns that get products back for resale fast with an automated process

Founded in Ireland in 2002, Fastway is Ireland’s leading independent delivery network. With a logistic network of 24 locations nationwide, handling over 25 million parcels annually, as the delivery partner to over 10,000 Domestic and International clients, serviced by over 700 Courier Franchisees and support drivers and supported by almost 400 employees.

As Fastway celebrates 20-years in the Irish market, it recently announced a brand refresh, aligning with a major business transformation programme. The brand refresh marks another major milestone in Fastway’s evolution, reflecting its position in the marketplace, as the go-to carrier of choice for Irish SME’s and International retailers. With a clear ambition of becoming Ireland’s largest and most comprehensive end-to-end ecommerce service provider, Fastway is on a transformational journey. A journey where Fastway are changemakers, enablers, innovators, while driving its relentless commitment to operational excellence.

Today, we offer our clients a diverse portfolio of both national and international services and are now the selected carrier of choice for many leading Irish and global parcel senders.

Fastway also operates Parcel Connect, Ireland’s largest network of over 1,300 local convenience stores that facilitate over 2.6 million transactions per year.

Contact: megan.conway@fastway.ie

GlobalPost was founded in 2016 with one mission in mind: to simplify shipping for small and medium sized businesses and offer the best mix of speed and affordability. We offer a range of domestic and international shipping solutions through our partnerships with global postal carriers and commercial carriers. This extensive network of last-mile carrier providers allows us to optimize shipping while keeping costs down and offering money-saving features not found with traditional services.

By combining our world-class customer service, easy-to-use technology, and seamless integrations with the world’s top shipping platforms, GlobalPost helps e-commerce sellers succeed domestically and around the world. If you are looking to save money on shipments or are seeking ways to improve your overall cross-border shipping experience, then we’re here to help. Whether you ship one or thousands of packages per day, GlobalPost has a solution for your needs. Contact us today for a free shipping consultation.

info@goglobalpost.com

GN TEQ is an agile consultancy specialised in designing, developing, and maintaining innovative software solutions for eCommerce logistics and eCommerce technology. Everything it does is based on its own extensive experience.

The company works to provide scalable solutions designed and developed for global corporations and offers far-reaching expertise in everything from main eCommerce platform shipping integration to billing and reporting automation, to enhanced UX, real-time performance monitoring, and supplier invoice reconciliation.

Contact: contact@gnteq.com

HelloDone has developed a unique, Conversational AI platform specifically built to enable eCommerce retailers, global carriers and customer service centers to automatically resolve their customers’ post-purchase needs such as ‘where is my order’, ‘what’s in my order’, ‘please leave the parcel with my neighbour’ and ‘can I pay with Klarna’?

More than 80% of all inbound enquiries are automatically handled in customers' favourite digital messaging channels such as WhatsApp, Messenger, and Instagram.

Customer engagement is further supercharged using a social messaging specific recommendation engine that provides clear, relevant products and offers.

All this helps drive down customer servicing costs, increases new incremental sales while creating an engaging easy way for customers to talk with brands.

Contact: sales@hellodone.ai

HIVED is building the first ever mass-market, emission-free parcel delivery network. Delivering to all of Greater London with nationwide collection, they have redeveloped the process of getting a parcel from the warehouse to the front door from the ground up and came up with a system that is better in every way imaginable: scalable, more affordable, better all-around and emission-free.

Every HIVED collection and delivery is made by a tailpipe emission-free vehicle: bike, electric car or electric van. By making sustainability the default, HIVED is providing companies with an alternative and dependably green shipping option.

Contact: megan.mcdonnell@hived.space

InPost is Europe's leading automated parcel machine (APM) service provider which is reshaping the cost efficiency, convenience, and sustainability of last mile e-commerce deliveries.

Founded in 1999 and listed on the Amsterdam Euronext, InPost aims to redefine the status quo by promoting the benefits of out-of-home deliveries.

Through the network of 24,000 APMs across Poland, France, the U.K, Italy, Benelux, Spain and Portugal, the company delivered 518 million parcels in 2021 alone.

Out-of-home delivery is set to reshape e-commerce. As the era of cheap home deliveries comes to an end, parcel lockers provide a more convenient solution which keeps costs low for both consumers and merchants alike.

Contact: sales@inpost.co.uk

Landmark Global is the trusted international logistics partner, powering your e-commerce growth.

With a network spanning 220 destinations, our services include international parcel delivery, customs clearance solutions, and returns management.

Being part of the bpost group enables us to expand our knowledge and capabilities and provide better e-logistic solutions to our customers.

Contact: salesuk@landmarkglobal.com

Linex is a global cross-border logistics network established in 1989. We are part of the Lenton Group which is a subsidiary of GeoPost and Japan Post. We are also the exclusive Wholesale Courier General Sales Agent (GSA) for Cathay Pacific.

We are proud to be one of the largest independent Linehaul networks in the world with 18 Network Hubs, and 59 Gateways in 39 countries. Our UK location is based a short distance from Heathrow Airport Terminal 5. We specialise in eCommerce, Import, Export, and a multitude of cross-border solutions.

Our services include X-Ray screening and ETSF Warehouse thereby offering a fully comprehensive or customised inhouse solution to our client base. We have official T1 certification status for UK inbound and outbound shipments, which acts as a passport for our client’s custom.

Contact: lhrsales@linexsolutions.co.uk

Meest International is part of the Meest postal and logistics group, which has been on the market since 1989 and has its own offices and logistics hubs in countries such as Ukraine, USA, UK, Canada and others. The main advantages are work on 5 continents, in 70+ countries, with 90+ logistics partners and the presence of 161,000+ PUDOs.

Meest International's main services and products are focused on cross-border e-commerce solutions, namely: customs solutions, cash on delivery, customer service, transportation and omni-channel distribution, easy return and refund, single point of integration.

The company has created a Meest World Logistics Platform unique service, which provides everything you need for efficient delivery management. It is the only connector that solves any problems and answers any questions that may arise throughout the process.

Providing everything you need Meest International helps to attract new customers and focus on the most important thing: business partner development!

Contact: b2c.ecommerce@meest.com

Paack is a pioneering tech-enabled delivery solution, with a clear vision: to lead eCommerce sustainable deliveries in Europe.

Thanks to its technological platform, its innovative processes, and its focus on operational experience, Paack offers a flexible scheduled delivery service that adapts to the client and contributes to reducing the company's carbon footprint.

Indeed, Paack combines the needs of the customer with the needs of the planet. To reach its objective of being carbon net-zero by 2030, Paack puts emphasis on the E (Environment) of its ESG Strategy.

Following four steps, the company addresses its sustainability approach to the Planet:

1. Measuring its environmental impact. 2. Reducing its carbon emissions through decarbonization actions. 3. Contributing to the environment by working with several partners 4. Reporting, keeping track of its progress through different reports following sustainability standards.

Currently, Paack operates in Spain, the United Kingdom, France, and Portugal and offers coverage in more than 100 European cities.

Contact: commercial@paack.co

Since 2014, Parcelly has been revolutionising the world of urban logistics, resolving first- and last-mile challenges by activating excess space in real estate for e-commerce and logistics through its proprietary mobile app technology.

Parcelly is a Pick-Up and Drop-Off (PUDO) solution, integrating retailers and carriers across all industries and of all sizes to a highly scalable and internationally growing platform of ‘logistics hubs’.

Currently operating in the UK, US and Germany, Parcelly offers a variety of B2B services such as Click & Collect, Hyper-local Warehousing, Returns and Cross Docking, driving operational and cost efficiencies for retailers and carriers of all kinds.

Contact: marketing@parcelly.com

Nova Global - we create products and digital solutions for business and personal life; our key focus is the global B2C cross-border market for eCommerce and marketplaces. Nova Global's logistics solutions enable you to open up any country to your business through a single global API platform. Our regular intercontinental line hauls provide fast and reliable delivery between America, Europe, the United Kingdom, China, and Ukraine Since 2021 we have established our airline, Supernova, which guarantees delivery lead time and has the ability to arrange regular flights from anywhere in the world. We also specialize in customizing solutions for local markets with a deep understanding of how to increase sales, AOV, or customer LTV and create a better customer experience in a specific country or region. Contact: business@nova.global

Packlink helps ecommerce businesses streamline their shipping processes to offer an optimal delivery experience to their clients, all over the world. Our shipping management solution counts with a wide network of carriers and integrates with the main ecommerce platforms and marketplaces. From the processing of orders in bulk and automated shipping rules, to real-time tracking and easy labels printing, we bet on cutting edge technology and robust customer support to take the burden of shipping management off online sellers’ shoulders. Contact: business@packlink.com

Relay is a delivery network empowering digital native retailers to elevate and accelerate their businesses. Our tech-enabled, asset-light, flexible mesh network is purpose built for this new era of retail digitalisation.

Contact:contactus@relaytech.co

Quadient is the leading provider of innovative parcel management solutions for retailers and carriers worldwide.

Parcel Pending by Quadient smart locker solutions support over 70 million deliveries each year to more than 17,000 locations around the globe. Our team is passionate about delivering more – more products, more personalised service, and more meaningful experiences – to make parcel deliveries and returns easy, secure, and intuitive for everyone.

With our wide variety of secure locker solutions and our world-class customer experience, we help our clients manage more deliveries to m ore places, realise operational efficiencies, and solve last-mile delivery challenges.

Now, with our expanding open locker network, retailers and carriers can further reduce pressures and costs associated with first- and last-mile logistics by centralising parcel pick-ups and returns to our convenient, secure locker network locations.

Contact: parcellockers.uk@quadient.com

Pro Carrier is the cross-border eCommerce delivery arm of DG International. The guiding principle of Pro Carrier is to take the complexity out of cross border eCommerce and help retailers ship to anywhere in the world with our premier shipping solutions.

In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, Pro Carrier has taken a fresh look at how we can support our clients to achieve cross-border growth simply and effectively.

With the added advantage of offering UK domestic services, we can talk with confidence to a retailer about their distribution needs and help provide solutions that will suit them.

Pro Carrier is proud to be working with some of the UK’s top eCommerce retailers.

Contact: marketing@weareprocarrier.com

ShipStation helps ecommerce retailers import, organise, process, and deliver orders efficiently from any web browser (including iOS and Android mobile devices) no matter their size.

With over 150 shopping carts, marketplaces, carriers, and fulfillment services, including Magento, Shopify, Shopify Plus, WooCommerce, BigCommerce, Royal Mail, UPS, Evri, Parcelforce, and Amazon Fulfillment, you can streamline shipping wherever you sell and however you ship.

Contact: sales@shipstation.co.uk

Founded in 1972, SkyNet is the world’s largest independently owned logistics company providing International & UK distribution.

SkyNet’s independence enables us to create bespoke distribution solutions with agility and ease, with a unique blend of strength in international markets and providing consistent customer satisfaction sets us apart from our competitors.

SkyNet services encompass a range of delivery options including International Air Express and Economy Air and Road, in addition SkyNet can now provide in-house fulfillment and global dangerous goods distribution services.

Contact:salesadmin@skynetworldwide.com

Sparck Technologies is a global leader in the design and fabrication of advanced, fit-to-size automated packaging systems for high-volume ecommerce applications – award-winning sustainable packaging solutions that eliminate excessive packaging.

With the capability to tailor-make up to 1,100 packages per hour, for multiple or single item orders, the CVP Everest and CVP Impack packaging systems offer automated solutions for ecommerce operations challenged by increasing order volumes, labour shortages and growing demands for sustainable packaging solutions.

We aim to make every parcel our clients send out a brand ambassador for their business. Sparck Technologies supplies some of the world’s largest retail and industrial brands, supporting their ecommerce channels in multiple geographies with market-leading engineering know-how that combines innovation, reliability and unbeatable performance.

Contact: j.bradley@sparcktechnologies.com

Spring GDS makes international shipping simple with clever cross-border delivery solutions.

As an autonomous broker and part of the PostNL group, Spring GDS has unparalleled access to the most reliable carrier networks for international shipping. They combine commercial and local postal specialists to find the best delivery services available from pickup point to final mile.  

The Spring GDS specialist teams offer clever solutions for complex cross-border processes, including easy integrations, customs clearance, and international returns. Customers are regularly updated on events that may affect their shipping via international service alerts and support from their local experts.  

Spring GDS is present in 16 countries spanning over 3 continents and delivers more than 1.1 million items daily to over 190 countries. All deliveries are made CO2 neutral at no extra cost.  

Contact: marketing.uk@spring-gds.com

Stuart is a tech logistics company that has revolutionised urban delivery since it was founded in Paris in 2015.

Committed to providing logistics for a sustainable world, Stuart connects businesses of all sizes to high quality couriers to offer industry-leading delivery built on precision, speed and flexibility.

This is powered by innovative logistics technology and operational expertise which allows global retailers and local businesses to meet their customers’ needs for on-demand, same day and next day delivery.

Stuart currently operates millions of deliveries every month across over 150 cities in the UK, France, Spain, Portugal, Poland and Italy. Stuart is a subsidiary of DPDgroup. Find out more on www.stuart.com

Contact: a.tebbutt@stuart.com

UPS is the world’s premier package delivery company and a leading provider of global supply chain management solutions. We operate one of the largest airlines and one of the largest fleets of alternative fuel vehicles under a global UPS brand.

We deliver packages each business day for 1.7 million shipping customers to 11.8 million delivery customers in over 220 countries and territories. In 2021, we delivered an average of 25.2 million packages per day, totaling 6.4 billion packages during the year.

Contact: ukreply@ups.com

A what3words address is a unique combination of three random words that identifies a specific 3 metre square. It's an easy way to find, share and navigate to precise locations.

What3words gives customers an easy way to communicate specific delivery locations so businesses can offer faster, more accurate, efficient and highly reliable deliveries – anywhere in the world.

Contact: jennifer@what3words.com

Yodel volumes have surged over recent years and the independent parcel carrier handles over 190 million parcels a year through a network covering every postcode in the UK.

It has over 50 sites nationwide and offers C2C services through more than 6,000 locations. Through investing in technology, Yodel has become a specialist in handling everyday premium items, such as flowers, fresh food, pet food, and wine.

For efforts supporting ex-Armed Forces veterans, Yodel has received the Gold Covenant Award. The business is also committed to sustainability, and successful partnerships with Urb-it and Certas Energy have contributed to a carbon footprint reduction of nearly 40% over the last five years, despite growing volumes.

Contact: marketing@yodel.co.uk

Zedify delivers better cities, fit for the future.

We are transforming the customer experience one parcel drop-off at a time.

Our couriers deliver on speedy cargo bikes based out of hyperlocal city delivery hubs, enabling a fast and emission-free service right to the customer's doorstep. Our powerful ecommerce integrated tech platform has combined with our infrastructure to create a service that is revolutionising the way parcels arrive in urban environments.

We partner with retailers, parcel carriers, D2C and subscription brands to transform their customer experience. Among our clients are brilliant, forward-thinking brands like Rituals, ZARA and Freddie's Flowers.

In 2022, we made more than 700,000 drops across the country. Currently in 10 UK cities, we have funding to help drive growth into 45 by 2025.

Contact: hello@zedify.co.uk