Inspiring keynotes, interactive sessions and thought-provoking presentations by Leaders & Heroes in the industry…only at TDC18!

Morning Plenary – Ballroom
07:30 ‐ 09:00 Registration & Welcome Coffee / Exhibition Opens
09:00 ‐ 09:15 Patrick Wall, Founder & Director - MetaPack - Welcome and Trends in Delivery
09:15 ‐ 09:45 Sir Ian Cheshire, Chairman, Debenhams
09:45 ‐ 10:15 Nick Wheeler, Founder & Chairman, Charles Tyrwhitt
10:15 ‐ 10:45 Dr Ludwig Hausmann, Partner, McKinsey & Company
10:45 ‐ 11:15 Morning Coffee Break

eCommerce & Customer Experience Stream

Introduced by Christine Mullin, CFO, MetaPack

Theatre 1: Looking Forward

Sponsored by: SEKO Omni-Channel Logistics

 

Logistics & Carriers Stream

Introduced by Tom Forbes, VP International, MetaPack

Theatre 2: Delivery Download

Solutions Theatre

Introduced by Simon Croft, Carrier Account Director, MetaPack

Sponsored by: Naqel Express

11:15 ‐ 11:30 Quinten Francken-Bosman, Group Shipping & Procurement Director, Photobox Martijn de Lange, CEO, Hermes Rajeeb Chowdhury, Chief of Customer Services & Planning, Naqel Express
11:30 ‐ 11:45 Justin Irvine, Commercial Director, SEKO Omni-Channel Logistics Dr. Achim Dünnwald, CEO, DHL Parcel John Acton, Strategic Consultant, 4PX
11:45 ‐ 12:00 Thibaud Lecuyer, COO & Co-Founder, Dafiti Sandrine Lagrost, Retail Marketing Manager, UPS Ellis Pitt, Head of Brand & Communications, BJS Distribution
12:00 ‐ 12:15 Olivier Theulle, COO, Fnac Darty Garrett Bridgeman, Managing Director, Post Parcels James Campbell, Partner, Aramex Global Solutions
12.15-12.30 Audience Q&A Patrick Gallagher, Group CEO, On The Dot Olivier Binet, Head of International Markets, In Post & Integer Group
12:30 ‐ 12:45 Neil Ashworth, Chief Commercial Officer, Yodel and CEO, Collect+ Gavin Williams, Managing Director, UK & Ireland, XPO Logistics
12:45 ‐ 14:15 Lunch / Roundtable discussions
12:45 ‐ 13:15 Theatre 2 - Roundtable A: Brexit & Customs - Blujay Solutions; IMRG; Bleckmann; University of Kent/Chatham House - moderated by Tom Forbes, VP International, MetaPack
13:15 ‐ 13:45 Theatre 2 - Roundtable B: GDPR and implications for eCommerce: Doddle; Dunnhumby; Gallagher; Bird&Bird - moderated by David Jack, Global CIO, MetaPack

eCommerce and Customer Experience Stream

Introduced by Duncan Licence, VP Global Solutions, MetaPack

Theatre 1: Data & Intelligence

Logistics and Carrier Stream

Introduced by Ton ter Laak, Senior VP Sales, MetaPack

Theatre 2: Leaders & Heroes

Sponsored by LastMileLink

Solutions Theatre:

Introduced by Simon Croft, Carrier Account Director, MetaPack

14:15 ‐ 14:30 Alistair Stirling, Industry Head, Retail, Google Santosh Sahu, CEO, LastMileLink Technologies Andrew Curran, CEO, Retain.me
14:30 ‐ 14:45 Data Panel: CACI Ltd, Experian, OC&C - moderated by Robyn Todd, Senior Product Manager, MetaPack Frank Proud, Director, Apex Insight TBC
14:45 - 15:00 Roger Morris, Head of Royal Mail Parcels, Royal Mail Stephen Booth, Senior Director - Omni-channel distribution, Bleckmann
15:00 - 15:15 MetaPack: Delivery Intelligence & Carrier Mapping Raising the bar: responding to consumer needs: Exaactly, What3Words, Localz, Stuart, Brisqq Moderated by Steve Borges, Co-Founder, BigLight Bassel El Koussa, CEO & Co-Founder, Quiqup
15:15 ‐ 15:30 Mark Harrison, Head of Markets, International Post Corporation eCommerce: the 3 year view from MetaPack
15:30 ‐ 16:00 Afternoon Coffee Break
Afternoon Plenary – Ballroom
16:00 – 16:30 European Logistics panel featuring Pierce AB, Hilti & Arvato, moderated by Gert Jan Dekkers, Strategic Sales Representative, MetaPack
16:30 ‐ 17:00 The Retailer Perspective: featuring Shop Direct, Asda, ASOS & River Island, moderated by Maria Canton, Marketing Director, MetaPack
17:00 ‐ 17:20 Dino Rocos, Operations Director, John Lewis
17:20‐ 17:35 Delivery Excellence Awards, presented by Bruce Fair, Chief Revenue Officer, MetaPack
17:35 - 17:45 Closing Remarks, Steve Rowley, Executive Chairman, MetaPack
17:45 ‐ 19:30 Networking Drinks Reception