Toby Hay

As Managing Director for e-commerce Marketing, Toby directs the European
e-commerce strategy and leads the e-commerce solution development activities for
the region.
Toby started his career at FedEx in 1994 as a Sales Account Executive in London,
and since that time has held several commercial leadership roles across sales,
marketing & customer experience in the UK, Belgium, and the Netherlands.
His current role has seen him execute the European e-commerce transformation
for FedEx, leading the team to develop dedicated transportation solutions for the
sector. This includes launching the tools and technologies needed to drive the e-
commerce shopper experience and optimising last-mile residential deliveries to
meet the dynamic needs of the fast-growing e-commerce market.He is a two-time recipient of the FedEx Five Star Award, the highest accolade at
FedEx.
Outside of work, Toby enjoys playing golf and the great outdoors; he is married
and has four children, Megan, Josephine, Fynley, and Tyler.