The 2018 Delivery Excellence Awards will open for submissions soon. Stay tuned for updates on the categories and process. Once again the The Delivery Excellence Awards, powered by MetaPack, will commend international ecommerce-enabled and driven organisations across a number of distinct categories.

Last years winners:

Best Cross Border Initiative

This award goes to the entrant who has enabled the delivery of international orders to be as seamless as possible for the customer.
Winner
ASOS

Best Customer Experience

This award goes to the entrant who has best optimised the delivery experience to drive innovation in the market.
Winner
On The Dot

Best Use of Innovation

This award goes to the entrant who has used technology in delivery to bring about a competitive edge, as well as to optimise operational performance and customer satisfaction.
Winner
DPD
Winner
What 3 Words

Best Use of Returns

This award goes to the entrant that has introduced new returns methods (or innovative services) to the market, to stay ahead of the curve and offer best in class service to 
the customer.
Winner
ASOS