The 2018 Delivery Excellence Awards is open for submissions. The Delivery Excellence Awards, powered by MetaPack, commend international ecommerce-enabled and driven organisations across a number of distinct categories.

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Retailer/Brand

Best Cross Border Initiative

This award goes to the entrant who has enabled the delivery of international orders to be as seamless as possible for the customer.
Winner
Winner
ASOS

Best Use of Innovation

This award goes to the entrant who has used technology in delivery to bring about a competitive edge, as well as to optimise operational performance and customer satisfaction.
Winner

Best Website for Delivery Options

This award goes to the entrant who offers the widest and most innovative range of delivery options for optimal customer satisfaction.
Winner

Carrier

Best Customer Experience

This award goes to the entrant who has best optimised the delivery experience to drive innovation in the market.
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On The Dot

Best Use of Innovation

This award goes to the entrant who has used technology in delivery to bring about a competitive edge, as well as to optimise operational performance and customer satisfaction.
Winner
Winner
What 3 Words
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DPD

Best Use of Returns

This award goes to the entrant that has introduced new returns methods (or innovative services) to the market, to stay ahead of the curve and offer best in class service to the customer.
Winner
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ASOS

Open to all

Best Newcomer

This award goes to the best new retailer, carrier or technology provider.
Winner
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