SPEAKERS Every year, TDC attracts the most insightful and renowned eCommerce speakers worldwide. Bruce Fair Chief Revenue Officer, Metapack More Chris Kellner VP Sales and Partnerships, DigitalGenius More Chris Mackie VP Customer Success, Metapack More Emma Clarke Product Manager, Metapack More Gary Grant Founder and Executive Chairman, The Entertainer More Jo Causon Chief Executive Officer, The Institute of Customer Service More Patrick Wall Founder and ex-CEO, Metapack More Richard Lim CEO, Retail Economics More Tom Forbes SVP, Carriers More Martyn Oakley Customer Operations Director More Ian Jindal Founder and Editor in Chief More Ines van Gennip UK Country Lead, Amazon Shipping UK More Duncan Licence VP Product & Partnerships More Brian McAllister Global DTC Operations Manager More Paz Khorona Head of Multichannel Operations More Kent Allen GELF Co-founder and Principal of The Research Trust More Jon Nicholson Sales Director Royal Mail Parcels More John Clem General Manager, MetaPack and Chief Product & Strategy Officer, Stamps.com More Gilles Ferrandez Commercial Sales Director, An Post Commerce More Karl Harwood Head of Distribution – Supply Chain More