Synopsis

Chris Mackie, VP Customer Success, Metapack; Karl Harwood, Head of Distribution – Supply Chain, Missguided

Retailer interview: Scaling up in 2021

We sit down with a leading retailer to delve into their expectations for ecommerce delivery demand in 2021, and how they will scale to meet it. We discuss the opportunities that have arisen from the ecommerce boom, and the blueprint for intelligent expansion.