Clare Bailey FISP, FIPM, MCIPS – better known as The Retail Champion is one of the UK’s most recognised retail experts. With over 30 years’ experience spanning the shop floor to the boardroom, Clare advises everyone from independent retailers to PLCs, local authorities and global brands.
A regular commentator for the BBC, Sky, and The Financial Times, Clare is known for her sharp insights, straight talk, and ability to cut through noise with commercial clarity. She is the author of two books on retail strategy, host of the Retail Reckoning podcast, and a trusted voice on high street transformation, customer behaviour and supply chain resilience.
Clare’s core message is simple: retail isn’t dead, but bad retail is. Whether she’s talking strategy, delivery, or the future of the high street, audiences leave with practical takeaways they can act on immediately.