Improving the e-Commerce Customer Experience by mitigating business disruption

Steve Barrett, VP of EMEA, Pager Duty

Title: Improving the e-Commerce Customer Experience by mitigating business disruption

In a rapidly changing environment, retailers need to adapt to the needs of the modern customer where any downtime has a significant impact on the customer and on the business. This session will cover how retailers can improve the customer experience by mitigating downtime and reducing risk.