Synopsis

Doug Stephens – Retail Futurist, Retail Prophet

The End of the beginning of eCommerce

Global eCommerce, now approximately 2 trillion dollars, is growing at a double-digit pace. The question on the minds of many in the retail market, especially brick and mortar retailers is when will eCommerce top out? When will we reach a point of maturity where online penetration can’t get much higher and operating costs can’t get much lower? In other words, has the majority of the online shopping potential already been realized or is there more to come?

In this highly visual talk Doug takes you on a journey into the future to look at the systems, technologies and consumer behaviors that point to a new chapter in online shopping. You’ll see, first-hand, the emerging trends that promise continued and exponential growth in eCommerce and a merging of our physical and digital consumer worlds