Gary Winter & Neeti Awasthi

Gary Winter – Parcel Services Director PayPoint
Neeti Awasthi – Head of Buyer Delivery Experience

Title: True convenience – eBay innovates with PayPoint to create open-carrier Click & Collect

In July 2018, PayPoint announced a partnership with eBay that saw it’s Collect+ network opened up to the millions of eBay buyers and sellers in the UK. This means that, at no additional cost to either buyers or sellers, eBay items can be delivered and collected at Collect+ stores. A real boon for eBay’s customer experience, this was made possible by the new independence that PayPoint has in being able to open up the Collect+ network, that it owns and operates at over 7,000 convenience stores, to any carrier or brand.

This session will explain the eBay rollout in more detail and how open-access Collect+ can benefit other industry players.