Sahil Sachdev, Head of Brand, Quiqup
Title: Putting your customer first with seamless same-day delivery
At Quiqup, we predict that 2019 will be the tipping point for same-day delivery. Customer expectations are growing fast; at the current rate of growth, well over 50% of customers will use a same-day service this year.
This session will explore how to offer a quick and efficient same-day delivery service built for customer’s busy city lives. Drawing on our experience working with some of the world’s leading retailers, we will cover what the customer wants, why it matters, and how to do it well – all whilst maintaining full control of your brand and the customer experience.