Neil McLauchlan, Director of Seller Delivery Experience, eBay
Title: Empowering British business in a climate of uncertainty
The UK retail landscape is going through radical shift, driven by customer behaviour and the changing role of technology. As further consolidation occurs across the retail landscape, there will be fewer but larger shopping destinations that will be customer-centric, technology-forward and global in nature. eBay will continue to be one of those destinations by embracing disruptive technology, innovating on behalf of customers and driving business growth around the world.