Emma Mead, Group Omnichannel Director

As a member of the H&B Board I am responsible for the definition and execution of the Omnichanel strategy for H&B, with direct P&L responsibility end to end for our ‘digitally enacted’ sales for our ‘owned’ territories in UK, Ireland and Benelux, as well as driving our ‘digitally influenced’ sales

Driven our digital innovation for example with the e launch of HealthBox which has millions of combinations to deliver the customer a truly tailored nutritional and health programme.

Passion for putting the customer first and delivering a great customer experience, as recognised by Marketing Week in their top 50 CX Professionals.