Awards
Each year at TDC Global – The Delivery Conference 2019, the industry celebrates Retailers, Brands, Carriers and Third-Party Logistics providers who have excelled in their eCommerce delivery in the past 12 months.
The Delivery Excellence Awards 2019 is seeking submissions from industry leaders, pioneers and champions that have made a significant impact on the eCommerce industry over the last 12 months through their delivery strategy.
Entrants will be shortlisted by MetaPack and voted on by over 100 industry leaders during the pre-event VIP Dinner. Winners will be presented with their awards on Tuesday 26th February at TDC Global.
Deadline extension! Submissions have been extended to Wednesday 13th February.
See categories below.
eCommerce Retailers and Brands
Best Customer Communications
This award goes to the entrant who has provided the best customer communications online, via mobile apps and other channels such as social media, email and SMS.
Best Use of Innovation
This award goes to the entrant who has used technology in delivery to bring about a competitive edge. The winner of this award will have effectively used technology to optimise operational performance and customer satisfaction.
eCommerce Delivery Partners
Best Customer Communications
This award goes to the entrant who has provided the best customer communications online, via mobile apps and other channels such as social media, email and SMS.
Best Customer Experience
This award goes to the entrant who improved a service that will have increased consumer loyalty through high satisfaction levels.
Best Use of Innovation
This award goes to the entrant who has used technology in delivery to bring about a competitive edge. The winner of this award will have effectively used technology to optimise operational performance and customer satisfaction.
eCommerce
Best Newcomer
This award goes to the best new retailer, brand, 3PL or delivery provider who made an impact in 2018 (new business, new product, new service) and shows great promise in the future.