Amanda Whiteside currently leads WW Customer Programs for Amazon Shipping and is responsible for a large team of technical Program managers across five strategic business areas; Customer Services, Billing, On-boarding & Integration, Tracking & Delivery and Sustainability including Business Analytics. Amanda specialises in partnering across cross-functional teams to help deliver our product roadmap and acts as a strong advocate in improving the experience for our customers. Amanda was also recently recognised as a 2021 finalist for ‘CX lead.