Yodel & CollectPlus
Location: Stand 35
Yodel is an independently owned parcel carrier offering a wide range of delivery and returns options. It delivers approximately 145 million parcels per year for approximately 1,000 clients, including some of the UK’s top retailers. Recently, Yodel expanded its product offering, partnering with specialist freight forwarder DG International, to offer clients a fully tracked global outbound service, providing a fast and efficient home delivery solution to over 200 countries. Yodel is driven by insights: constantly reviewing feedback from clients and consumers, to design solutions that address challenges and opportunities. It uses data and insights to continually improve its service, helping clients deliver great customer experiences from the first to the final mile.
Collect+ is the UK’s largest independent store-based parcel delivery and returns service. Working with over 370 multichannel and pure play retailers, it offers a simple and convenient way for shoppers to collect online purchases or return unwanted items via their local Collect+ Point. With over 7,000 locations nationwide, Collect+ was ranked No.1 by YouGov for customer satisfaction in the parcel sector at the end of 2018. Over 105,000 customers have reviewed Collect+ on TrustPilot, with the company scoring 4.7/5, and 84% awarding their experience 5 stars.