Richard Lim, CEO, Retail Economics

Keynote: The next big challenges for pandemic-era retail and beyond

Now that the dust has settled on a year like no other for retail, Richard Lim looks ahead at what’s in store for the industry post-pandemic and beyond. How can retailers predict and manage demand in the face of ongoing disruption, and how can they scale their supply chains for the long haul? In a year when spending pressure will only intensify – for retailers and consumers alike – how can brands continue to attract and retain customers in the next normal?