Chaired by Patrick Wall, Founder and ex-CEO, Metapack Panellists: Gary Grant, Founder and Executive Chairman, The Entertainer; Ian Jindal,Founder and Editor in Chief, Internet Retailing; Tom Forbes, SVP, Carriers, MetapackPower Panel: Managing the fallout of the eCommerce boom

The ecommerce boom has been the silver lining on a year that was otherwise characterized by disruption, uncertainty and loss. After scrambling to scale to meet unprecedented online demand, how can retailers consolidate their operations for the longer-term? Patrick Wall chairs a panel of experts from all sides of the industry to discuss the challenges and opportunities that await in 2021, and the strategies needed to successfully manage them.