AWARDS

The Delivery Excellence Awards 2020

Each year at The Delivery Conference, the industry celebrates Retailers, Brands, Carriers and Third-Party Logistics providers who have excelled in their eCommerce delivery in the past 12 months.

Powered by Metapack, the 2020 Delivery Excellence Awards seek submission from eCommerce market leaders and pioneers that have made significant impact on the industry thanks to their innovative delivery strategy.

Submissions are open now and will close on Friday 10th January 2020.

New for 2020! Shortlisted entrants will be voted on by the eCommerce community. Winners will be presented with their awards at TDC Global on Tuesday 4th February 2020.

Categories

eCommerce Retailers and Brands

Best Domestic or International Delivery Options

This award goes to the entrant who has provided consumers with the most attractive range of delivery options either domestically or internationally and which would most likely lead to high shopping basket conversion.

Best Use of Innovation

This award goes to the entrant who has used technology in delivery to bring about a competitive edge. The winner of this award will have effectively used technology to optimise operational performance and customer satisfaction.

eCommerce Delivery Partners

Best Customer Experience

This award goes to the entrant who improved a service that will have increased consumer loyalty through high satisfaction levels.

Best Use of Innovation

This award goes to the entrant who has used technology in delivery to bring about a competitive edge. The winner of this award will have effectively used technology to optimise operational performance and customer satisfaction.

eCommerce

Best Newcomer

This award goes to the best new retailer, brand, 3PL or delivery provider who made an impact in 2019 (new business, new product, new service) and shows great promise in the future.