Full Name
Gabriela Lambert
Job Title
Head of Customer Experience
Company
Nespresso UK
Speaker Bio
Gabriella Lambert is a customer experience and operations leader with extensive experience in creating impactful service experiences across the private and public sector. As the Head of Customer Experience at Nespresso UKI, she is responsible for leading the redesign and implementation of customer-centric strategies across various departments. Gabriella has successfully driven operational improvements in key areas, including retail, B2B, delivery services, and recycling.
Speaking At
