Nicole Mazza is the Co-Founder and Chief Customer Officer of Relay, a technology-led parcel delivery company transforming the UK’s final mile. At Relay, Nicole leads commercial strategy and customer partnerships, working with leading global retailers to deliver faster, smarter, and more sustainable logistics.

Before founding Relay, Nicole was instrumental in scaling Stuart Delivery from incubation to market leader in same-day delivery, driving commercial growth and operational excellence across the UK and Europe. She began her career at HotelTonight (now part of Airbnb), leading market launches and expansion initiatives.

With a proven track record in scaling high-growth businesses, Nicole brings deep expertise in retail logistics, customer experience, and strategy execution - combining entrepreneurial drive with a focus on building lasting partnerships that redefine delivery performance.