Bob Phibbs, CEO of The Retail Doctor®, transforms store performance through sales training and strategy. A Certified Speaking Professional™ (CSP®) and World Retail Forum Innovation Leadership Award winner, he has trained over 250,000 retail associates worldwide through SalesRX, his online platform used by LEGO, Seiko, and Brother.
He created SalesRX+ to bring AI-enhanced roleplay coaching to retail teams, helping them practice selling skills that drive conversion. Phibbs hosts Tell Me Something Good About Retail and is a LinkedIn Top Voice reaching nearly half a million retail professionals.
His clients range from Fortune 500 brands to independents focused on conversion and loyalty. Having spoken on five continents, from Manhattan to Mauritius, Phibbs helps retailers compete on connection, not discounts.
His mission: to make every retail encounter a moment of genuine human connection, one conversation at a time.