Delivered by an acclaimed writer, presenter, and cultural commentator, the closing keynote will explore the cultural, societal, and technological shifts shaping the future of logistics and eCommerce. Known for sharp wit and incisive storytelling, the speaker brings a fresh lens to the delivery landscape — blending humour, observation, and real-world insight in a session that reinforces the conference theme: AI-powered, adaptive, customer-led delivery.

This keynote promises to challenge assumptions, entertain with precision, and leave delegates reflecting on what it really means to “deliver” in a world of rising expectations and systemic complexity.