Name
Turning Delivery into a Revenue Stream
Date & Time
Tuesday, February 3, 2026, 11:30 AM - 12:15 PM
<img class="img-thumbnail" src="//assets.swoogo.com/uploads/thumb/6337167-697795d85cd06.jpg" alt="Kelly Vincent" style="width:75px;min-width:75px;"> <img class="img-thumbnail" src="//assets.swoogo.com/uploads/thumb/6361327-697b4a1e55369.jpg" alt="Mathias Krieger" style="width:75px;min-width:75px;">
Description

Format: Fireside chat

Not all customers value delivery in the same way—and not all delivery needs to be free. As expectations evolve, retailers are rethinking how delivery options are priced, packaged, and positioned to reflect what customers are genuinely willing to pay for.


This session explores how brands are moving beyond “free shipping” as the default and instead designing premium or subscription-based delivery options that balance customer value with operational efficiency. Through real-world examples, we’ll examine how retailers are monetising speed, convenience, and certainty—turning delivery into a revenue opportunity without compromising trust or experience.

Location Name
Westbourne Suite 3
Full Address
<address>Royal Lancaster London<br />Lancaster Terrace<br />London W2 2TY<br />United Kingdom</address>