Home Delivery Conference Sponsors

Exhibitors & Speakers

	Accenture Accenture is delighted to sponsor the Metapack Delivery Conference. The retail world is changing and the future is multichannel. Accenture works with some of the world’s leading retailers to help them respond to this rapidly changing environment. The issues that we are discussing at this conference, such as delivery and fulfillment, are critical success factors. It will be the retailers who best respond to these issues who will be the industry’s high performers in the future. Accenture is a global management consulting, technology services and outsourcing company, with approximately 236,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. For more about how we can help companies in the retail space please go to www.accenture.com
	Aramex Aramex was established in 1982 as an express operator and has grown and today comprises over 300 offices across 55 countries offering comprehensive logistics and transportation solutions to customers worldwide. Our primary business lines are: International document/parcel express, E-commerce fulfilment & Logistics, Ocean & Air Forwarding, European & Irish roadfreight. Aramex now has over 50,000 customers worldwide and manages over 3m sq ft of warehousing. Aramex has been awarded the following standards accreditations in Europe: ISO 9001 – Quality Assurance, ISO 14001 – Environmental Health, OHSAS 18001 – Health & Safety, BIFA Environment Award 2008, Green Apple Environment Award 2008 – the Green Association UK
	Axida Axida is a leading supplier of order fulfilment solutions: we have two specialist products HDi and PPD covering your fulfilment needs. Axida HDi is a market leading solution to manage the full home delivery process, used by major retailers and logistics companies the system ensures that deliveries are made first time and in full. Axida PPD is available via your web browser on a pay-as-you-go basis, used by merchants and fulfilment service providers the system manages all aspects of order fulfilment to ensure that customer orders are despatched quickly and accurately.
	ByBox We deliver 20 million parcels a year into 18,000 lockers all over the UK. Our customers are huge companies with mobile engineers who fix broken machines. Companies like Coca Cola, Sky, Cable & Wireless and Ricoh; very demanding and completely intolerant of failure. In the middle of the night, we deliver critical parcels to thousands of engineers for collection at 8am. And we’re now opening up our locker delivery network for consumer deliveries. After all, if an engineer doesn’t wait in for his parts – why on earth should your customers? Your customers can collect their online orders at one of our 400+ lockers on convenient locations such as supermarkets, petrol stations and railway stations. The proposition is simple. Shop online. Deliver ByBox. Don’t wait in.
	CitySprint CitySprint’s Retail SameDay delivery solutions offer flexible and innovative home delivery services to e-tailers and high street retailers, collecting from DCs or stores and delivering direct to consumers. A network of over 31 wholly owned ServiceCentres enables CitySprint to enhance your supply chain across the UK, delivering your products efficiently to your customers when they want them! CitySprint’s tailored home delivery solution allows you to offer your customers choice of convenient delivery windows, 7 days a week including ALL bank holidays.
	Collect + The easy and convenient way for your customers to return and receive parcels Collect+ is an innovative Deliver2Store and Customer Returns service that offers consumers greater convenience & freedom by using our network of over 4,000 local convenience stores throughout the UK – stores that are mostly open from 7am 'til late, 7 days a week. Our extended opening hours means this is perfect for multi-channel retailers for both returns and as an alternative delivery point. Your customers simply drop off or collect their parcels from our convenience stores at a time that suits them! Collect+ Parcels made easy
	DHL Supply Chain DHL Supply Chain provides solutions to challenges faced by retailers who want to maximise on-shelf availability, optimise the inventory in the business and minimise the logistics costs. DHL responds to these needs by working closely with its customers to understand their business, and to develop supply chain solutions that meet their objectives and helps them achieve competitive advantage. DHL supports retailers of various sizes with a specific focus on Multi-channel retailing (including warehousing, pick and pack, order fulfillment, delivery, returns and package recycling); 2-man home delivery; dedicated and multi-user warehouses; and optimised transport solutions.
	DPD DPD, one of Europe’s leading international delivery companies, is wholly owned by La Poste, Europe’s second largest postal group, and can meet all your distribution needs. DPD connects with over 200 countries worldwide and can provide safe, secure and innovative international delivery solutions. With independent AEO accreditation, DPD has proved it has a compliant and secure network to ensure the safe transit of your goods, throughout the world. We handle over 2million parcels a day and can provide full traceability, so whatever your international needs, call DPD.
	DX DX is the largest independent logistics network operator in the UK and Ireland. We specialise in the next day delivery of time sensitive, mission critical and high value letters, packets and parcels for B2B and B2C Customers. We are the only logistics operator with our own end-to-end operation. With 50 locations and 3500 employees and contractors our network covers 99.7% of UK business and residential addresses. We plan to set the industry standards for quality & speed of delivery. By providing our Customers with a choice of secure & reliable delivery options, we aim to build long term partnerships, consistently delivering their promises.
	Fastway Couriers Fastway Couriers Ireland is a multi awarding winning franchised courier service. We are the leading home delivery courier service in Ireland with several online retailers using our services to provide that important superior delivery experience at the doorstep. With over 250 vehicles, we cover all areas of Ireland each day. We offer a 24hr and 48hr delivery service from arrival in Ireland and can also offer your Irish customers a simple returns service through our online ordering system, postplus.ie. Please visit us at the show to learn more about how Fastway Couriers Ireland can help grow your customer base in Ireland.
	IBM IBM is a globally integrated enterprise operating in over 170 countries. IBM United Kingdom’s history began on November 19, 1951 and today IBM UK has around 20,000 employees, bringing innovative solutions to a diverse client base to help solve some of their toughest business challenges. In addition to being the world’s largest IT and consulting services company, IBM is a global business and technology leader, innovating in research and development to shape the future of society at large. IBM’s prized research, development and technical talent around the world partner with governments, corporations, thinkers and doers on ground breaking real world problems to help make the world work better and build a smarter planet.
	IMRG IMRG (Interactive Media in Retail Group) is the UK’s industry association for e-retail. Formed in 1990, IMRG is setting and maintaining pragmatic and robust e-retail standards to enable fast-track industry growth, and facilitates its community of members with practical help, information, tools, guidance and networking. Consumers can be confident when dealing with IMRG Members because all interact in an environment where they are encouraged to operate using methods that are Honest, Decent, Legal, Truthful and Fair, and have undertaken to not bring the industry into disrepute. The strength of IMRG is the collective and cooperative power of its members. IMRG are particularly interested in delivery with their IDIS Gold Standard designed to help online retailers produce ‘best practice’ delivery offers that will provide all shoppers with the option to select a delivery service that will get their order to them first time, on time, regardless of their specific circumstances for that delivery.
	GSI Commerce GSI Commerce is a leading provider of ecommerce and interactive marketing services for the world's premier brands and retailers. We offer a broad solutions suite designed to power each aspect of your online business and effectively integrate with your other channels. Our advanced technology, fulfilment, customer care and interactive marketing services enable our clients to elevate the consumer experience and cost-effectively sustain it over time. As a division of eBay Inc. (Nasdaq: EBAY), we can offer our clients a powerful combination of innovative products and services that enable consumers to shop anywhere, anyhow, anytime.
	International Post Corporation International Post Corporation is a cooperative association of 24 member postal operators in Asia Pacific, Europe and North America. Over the past two decades IPC has provided industry leadership by driving service quality and interoperability, supporting its members to ensure the high performance of international mail services and developing the IT infrastructure required to achieve this. IPC engages in industry research, creates business-critical intelligence, provides a range of platforms for member post CEOs and senior management to exchange best practices and discuss strategy, and gives its members an authoritative, independent and collective voice. IPC also manages the system for incentive-based payments between postal operators. With members delivering some 80% of global postal mail, IPC represents the majority of the world’s mail volume.
	Javelin Group Javelin Group is Europe's leading specialist firm of retail and ecommerce consultants. Based in London and Paris and working across Europe and all over the world, we provide a full range of retail and ecommerce consulting services to retailers, brands and retail investors. Our clients include many of Europe's largest retailers, together with smaller fast-growing retail and ecommerce businesses. They choose us for our specialist expertise across all of the key retail disciplines in each retail channel.
	Hermes Hermes is the UK's largest home delivery courier network handling more than 115 million collections and deliveries each year. Hermes works with companies of all sizes to provide the consumer with an affordable, convenient and hassle-free delivery experience that achieves high levels of satisfaction and ultimately creates brand value. Within the UK, Hermes operates a network of over 7,500 lifestyle couriers that provides high-quality doorstep delivery. This flexible, friendly and local approach means that couriers understand the habits and preferences of individual customers, ensuring that up to 94 per cent of parcels are delivered first time. Hermes works with a wide range of leading high street, catalogue and online retailers in the UK including Next Directory, sit-up channels, ASOS, QVC, Tesco, Debenhams, Arcadia Group, JD Williams, Damart, Lakeland Limited and M&M Direct.
	La Poste UK La Poste UK, a wholly owned subsidiary of Groupe La Poste, France's largest postal operator and Europe's 2nd largest provider of postal and express parcels services. La Poste provide mail and parcel distribution services to France and worldwide destinations to Mail Processors, E-Commerce, Catalogue and Publishers covering business mail, direct marketing campaigns, commercial goods, press and publications. Visit us on our stand to learn more about our solutions for French direct entry mail & parcels services in addition to our newly launched European packet returns and international registered mail solutions from the UK. A UK based sales and customer service team ensure our clients receive the best levels of customer care and support.
	Linnworks Linnworks order management and stock control system specialises in automation of individual and complex processes – handling everything from order fulfilment to shipping, stock control and inventory management. Control all your sales channels from one place – with flexible and powerful tools that free you to grow sales, reduce costs, eliminate manual tasks and concentrate on building your business. Best of all, Linnworks is highly affordable, giving smaller and medium-sized online retailers the same powerful tools as the big corporates but at a fraction of the cost of bespoke systems.
	Manhattan Associates Established in 1990, Manhattan Associates provides supply chain solutions to organisations that consider supply chain software, processes and technology strategic to their market leadership. Its people focus on supply chain and nothing but the supply chain. With over 2,000 staff supporting 1,200 customers globally, Manhattan Associates is well placed to serve the local and global supply chain needs of companies of every size in a wide range of industry sectors. The company's supply chain innovations include: Manhattan SCOPE®, a portfolio of software solutions and technology that leverages a Supply Chain Process Platform to help organisations optimise their supply chains from planning through execution and Manhattan SCALE™, a portfolio of distribution management and transportation management solutions built on Microsoft. NET technology.
	MICROS MICROS is a global provider of technology solutions to the retail and hospitality sectors. The MICROS Retail technology suite includes powerful solutions for e-commerce, order and warehouse management, inventory control, point-of-sale, and loss prevention. Through the acquisition of e-commerce services provider Snow Valley in 2011, MICROS is supporting the multi-channel growth of enterprise and mid-market organisations through technology, design and user experience, and strategy. Our European clients include Majestic Wine, Clarks Shoes, Punch Taverns, and Liverpool FC, while the industry-leading Open Commerce Platform™ is powering the e-commerce operations for Eddie Bauer, Godiva and many other leading US retailers. The Insight team at MICROS is also responsible for providing consultancy and research to help retailers to grow their online businesses – we’re very proud to have MetaPack as the sponsor of our annual Online Retail Delivery in the UK and Online Returns & Refunds reports.
	Newgistics Newgistics is a leading provider of residential parcel delivery and return solutions in the U.S., trusted by top e-tailers. For shipments from outside the U.S., Newgistics partners with WorldNet Express to receive packages and deliver them to American consumers with tracking visibility. For international shipments that U.S. consumers send back, Newgistics provides a convenient return solution. Returned parcels can either be routed to a U.S. distribution facility or transported to an international destination.
	Nightfreight Nightfreight specialises in providing cost effective ‘Network Solutions’ across both B2B and B2C deliveries. Using a combination of dedicated and shared user operations Nightfreight utilises its extensive national network resources on a ‘pay as you go’ basis. Customers can mix and match a full range of delivery options, including next day, three day, B2B and B2C for either 1 or 2 Man deliveries and a Contract Logistics service offering. Nightfreight ‘Network Solutions’ offering is about sharing costs wherever possible, using dedicated resources where necessary and providing a flexible costs base for clients. “Through understanding the demands and expectations of our customers Nightfreight is able to create an individual solution tailored to their needs”.
	Nightline In less than two decades since being founded, Nightline has become Ireland’s biggest independent parcel carrier. It handles one-fifth of the total volume of all Irish parcel traffic from a network of seven wholly-owned depots in Dublin, Belfast, Limerick, Waterford, Sligo, Galway and Cork - all of which meet the freight industry’s most rigorous security standards. Last year, Nightline also opened an depot in Lancashire to capitalise on its growing share of consignments shipped from the UK to Ireland. The initiative has already resulted in the firm securing major new contracts with a number of household brands.
	PaperUK Paperuk.com specialise in the design and supply of Delivery/Returns Notes with integrated labels and cards to many of the UK’s most successful multi-channel retailers including John Lewis and ASOS. We create multifunctional documents designed specifically to increase your sales, improve your returns procedures and save your business time and money. We can also incorporate the MetaPack shipping label into an A4 form which may provide further benefits to your operation. If you are keen to improve the functionality of your current Delivery Note or discuss in-shipment marketing, please visit the paperuk.com team for further information and samples. We look forward to seeing you.
	Royal Mail Royal Mail provides a complete range of fulfilment services and delivers to all 29 million UK addresses, six days a week. These include standard as well as time-guaranteed, Sameday and tracked delivery services across the UK and a comprehensive range of International delivery options. We deliver items ordered via the internet and more traditional home shopping channels such as catalogues. Our network of more than 12,000 Post Offices(r) offers maximum convenience to customers via service such as Local Collect(TM). In addition to delivery products we also offer a range of marketing services that can help you win and retain business.
	Sky Net Skynet is a consortium of individually owned companies throughout the world joined together in a partnership to send and deliver courier packages. Skynet is unique in that it has all the benefits of the consolidators whilst retaining individuality and personal service yet partners with stronger players, strategically located in all major centres of the world. Skynet is particularly focused upon E-Commerce and can offer our clients the systems to distribute courier consignments throughout the world whether chosing DDP OR DAP option. We can also assist you with return solution through our network of offices and bespoke reporting options. Skynet wants to be your “partner that delivers” …
	Shutl Shutl is a branded web-service enabling immediate and convenient delivery of online purchases. Shoppers choose to receive their orders within: as little as 90 minutes; a 1-hour window of their choice, same day or any day. The service operates 24 hours a day, 7 days a week and can be offered at a comparable price to standard delivery, sometimes even free. Our customers – who are amongst the UK’s happiest – can track deliveries in real-time on a GPS-enabled map and contact Shutl customer service in the event of any problem. Existing clients include Argos, Maplin, Aurora Fashions and Laithwaites Wine.
	Swisslog Swisslog is a leading global provider of integrated logistics solutions for warehouses and distribution centers. Their comprehensive services portfolio ranges from the design of material handling systems, through warehouse construction, system implementation and integration, to comprehensive and dedicated customer support. Swisslog also has its own suite of automated material handling products and subsystem. Swisslog works closely with customers to develop the perfect solution for their specific requirements. As such, companies worldwide rely on their decades of experience including PepsiCo, Coca-Cola, Procter & Gamble, Unilever, Target and Wal-Mart.
	TNT Post Parcels TNT Post Parcels operates an integrated pan European distribution network geared at the demands of internationally expanding e-commerce companies. The company offers a broad and innovative product portfolio in cross-border distribution, fulfilment and value added e-commerce services such as reverse logistics. TNT proactively responds to the demands of cross border online shoppers with new smart solutions focussing on transit times, hit rates and transparency throughout the supply chain. The company currently handles over 100 million parcels for customers worldwide. TNT Post Parcels is part of the PostNL Group.
	UK Mail UK Mailis the largest independent express delivery company in the UK, with a nationwide network and a 3500 vehicle fleet. Over the past 40 years, we have continually developed our services to improve the customer experience by listening to the needs of our customers, which include a wide range of high street stores, telecommunications companies and online retailers.At UK Mail, we deliver to your customers when they want it, with evening deliveriesavailable up to 10.00 p.m., 365 days a year. We even text or email recipients to notify them of their delivery time window the night before the delivery is made and allow customers to self-serve at their convenience using our website.
	Worldnet Worldnet Direct is an international logistics company bringing to market Express Direct; a tailored international delivery solution developed specifically for ecommerce: Supported by best-in-class, independent delivery partners; Full tracking and visibility throughout the entire delivery lifecycle; Can be fully integrated into a retailer’s online shopping solution; Unique fully integrated customs service Significant heritage and experience. Worldnet’s Executive Team has unrivalled ecommerce and international logistics experience and understanding - together they bring an offering which is as exciting as the opportunity international expansion represents for UK retailers.
	Yodel It's your delivery, so it should be your call how it works. That’s why we’ve created Yodel, a new breed of delivery company that champions the needs of business and home customers alike. With the widest range of flexible services tailored to the ever-changing needs of the market, we’re ready to lead the way. We provide services for both B2B and B2C including 24/48/72 hour, timed deliveries and much more, all delivered with a can-do attitude. And a smile. We have the right people and the resources to make it happen.